why is it so hard to get how awful you are when you refuse to apologize?
YOU DIDN’T MEAN TO HIT SOMEONE WITH A CAR DOESN’T MEAN YOU CAN’T GO TO JAIL FOR MANSLAUGHTER
If you accidentally step on some one’s toes, you apologize. It’s just common sense - you obviously didn’t stomp on their toes on purpose, but you HURT THEM regardless. The same courtesy should be there when you accidentally hurt some one emotionally, too. You didn’t mean to, but that doesn’t change what happened. Apologize sincerely, make an effort to never do it again, and do NOT continue to sit there repeating “but I didn’t mean to” over and over again. They know that, but their toes still fucking hurt.